I desire to comment on how terrible your flight and consumer service was right now. Flight 4425 was suppose to leave at 5 pm from DC and have to Atlanta. We didn’t consider off from DC until finally 6:20 pm. We had been advised it had been likely to be a ten minute delay but we hardly ever boarded the plane right up until way later. Then the pilot stated there was no hold off Irrespective of remaining delayed forty five minutes and then experienced us sit to the runway for more than 35 minutes. I have an understanding of you haven't any Handle over the turbulence we expert but we arrived in ATL they usually didn’t Have a very terminal for us to unboard.
The worst flight practical experience of my existence was taking my family members of sixteen on American Airlines. Missing our baggage both equally ways. We will not be flying American once again.
No gate supervisor on scene. Even now not telling the group on the gate a thing. When. I asked was explained to the flight experienced boarded although not taken off. But no explanation as to why. It’s not a temperature matter along with the flight has become recreated.
My flight was very pleasurable. I had an Demise in my household and return home on Thursday morning. So with that I named customer service and talk to if I could get an flight back again two days early. I used to be advised that it could cost me 600 much more than my authentic return ticket.
all to typically, management is contacted when things go wrong…it's not a kind of letters…..i am making contact with american airlines client service due to a great flight attendant named MARITA LORDI (FA #nine
On seven/19/2013 I flew via American airlines from Columbus Ohio to Las Vegas Nevada. We had a layover in Dallas Tx, at your Fort Worth airport. I had the worst encounter I've ever experienced With all the American Airlines Reps there and when I identified as shopper service they ended up no enable possibly. To start with, one of the Reps sent us to the incorrect gate; I needed to talk to a consultant where by our flight might be departing from simply because a gate amount wasn't on my boarding pass. We went for the gate instructed and were being despatched to the wrong gate, considering that we had been at the incorrect gate we did not listen to our departing flight data producing us to miss out on jet charter leasing service Seattle our flight. We went for the counter asking for a standing of our flight since we experienced read absolutely nothing, 1 AA attendant on the station was not prepared to look something up for the reason that she was typing or undertaking another thing. I explained to her that it absolutely was essential simply because we could pass up our flight. She didn’t care. While there was a protracted line of men and women ready to talk to the only real AA rep obtainable. I waited in line for so long as I could, I then saw an AA representative walking by and I ended her for aid, she mentioned there was nothing at all she could do and despatched us to a different AA desk. We went to that desk and we have been told our plane was ideal there outdoors on the point of acquire off and that they'd not let's within the plane because should they called the AA representatives over the plane and inquire them to look ahead to us it tends to make everybody insane?
I understand how hard airline workers function. I happen to be a Regular flyer For the reason that America West days. I am the very first to offer the “occupation effectively completed” coupons to attendants on flights, and, I deal with everyone with utmost respect.
Occasions have improved and its very sad. BTW – Our flight to Madrid was with Iberia and the encounter was the complete opposite! The aircraft was dazzling, clean up and modern plus the foodstuff choices have been appetizing and also the attendants were being mindful of meals substances. Certainly it can be carried out suitable!
I'll say she(AA) discovered a afterwards flight for me on An additional airline,which I so appreciated,but she absolutely could have much extra nice in working with me.
I'm Keeping reservations for flights departing 26 Sep. I booked this flight in June. I'm employing two vouchers as partial payment for these flights. I despatched the vouchers towards the deal with supplied in July.
I a short while ago flew to Fort Lauderdale on February eighteen, 2016 on the 10 am flight from Philadelphia. On the list of stewardesses was a lady named Kim who were a stewardess for many years on American. I was flying with my daughter and her four thirty day period old toddler and experienced quite a few continue baggage as well as a more helpful hints bag to the pumping and nursing bottles. Kim was wonderful, these types of a terrific assist with many things in the course of our trip which includes but not restricted to receiving about the flight, receiving the bags in the overhead compartments, acquiring us products we needed over the flight and having out on the flight with our luggage.
The final two situations I have flown on American Airlines from BWI to top private jet companies Seattle MIA my precheck clearance hasn't revealed on my ticket. When I have spoken to shopper service I'm dismissed with “It is just a glitch”.
We landed promptly and have been very pleased that the experience was clean and painless. After we produced it to baggage assert, the carousal stopped and about 1/two in the travellers obtained their luggage. There have been so Many people awaiting our luggage. Many of us went towards the AA to clarify they needed to do some thing.
.Stephanie,a supervisor was very impolite and the other agent explained to me ifI planned to go t oMonterey before I should really have a taxi.the agent didn't gave me the seats that Specific assistant experienced offered me thanks to my disability Ifound following my 3rd endeavor Darlene